Talk to
a person
Write to contact@vorarosa.com. One person reads that inbox and answers within one business day — usually the same day. There is no ticket system and no chatbot.
What to write about
- Which size to buy — tell us the wall or the frame you are working with, in centimetres or inches, and we will tell you which of the 14 formats fits. This is the question we get most.
- A print that arrived damaged or wrong — send a photo within 14 days of delivery and we reship free. You do not need to return the original.
- Where your order is — quote the email address you ordered with, or the Stripe receipt number.
- A size or a design we do not list — ask. Sometimes it is possible and we will say so honestly when it is not.
- Press, stockists and collaborations — same address.
Before you write
The questions and answers page covers paper, framing, shipping costs and times, taxes and returns — 28 of them, answered properly. The poster size guide has every size in centimetres and inches. If the answer is there you will get it faster than we can type it.
Who you are buying from
| Trading as | VORAROSA |
|---|---|
| Legal name | Dima Myriyevskyy |
| Also selling as | NovumGallery on Etsy — same studio, same prints |
| Tax ID | NIE X9278375Z |
| Registered address | Calle de Sant Josep 23, 43540 Sant Carles de la Rapita, Tarragona, Spain |
| contact@vorarosa.com |
Where the prints come from
VORAROSA designs and curates the artwork. Each print is produced on demand at the professional print facility closest to your delivery address — orders to the United States are printed in the United States, orders to Europe in Europe — which is why delivery is faster and customs charges are rare. Payment is handled by Stripe; we never see your card details.